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Canadians keep falling for Nigerian letter scam

Updated Sat. Jul. 4 2009 11:05 AM ET
The Canadian Press

TORONTO — Fraud artists are finding it easier amid a battered economy to entrap marks with dubious offers once easily dismissed as scams, and are snaring a growing number of victims to the tune of millions of dollars a month, experts say.

The Competition Bureau is warning that recessions are “boom times for scammers” and predicts desperate Canadians will fall into traps offering easy cash online, by phone and mail.

nigerian-feature

Statistics provided by Phonebusters — the Canadian anti-fraud call centre run by the Royal Canadian Mounted Police, the Competition Bureau and Ontario Provincial Police — show Canadians are increasingly falling prey to scams of all types.
“Fraud does tend to increase in economic downturns,” said Ian Nielsen-Jones, the Competition Bureau’s assistant deputy commissioner.
Vulnerable people sometimes lower their defences and make bad decisions as times get tough, while others on the borderline of lawful society turn to crime, Nielsen-Jones said.
Scams involving promises of employment are on the rise, while other ploys that had virtually disappeared because the public had gotten wise to the ruse are now making a comeback, he added.
“We used to say that lottery scams had pretty much gone away,” Nielsen-Jones said.
“Well they’ve come back again and I think they’ve come back again because of the economic downturn.”
Even the most outlandish scams continue to be successful. Among those is the so-called Nigerian letter scam, which typically offers too-good-to-be true promises of untold millions from an African country in exchange for some simple help with a few bank transactions.
The offer — which is usually passed along in broken English and riddled with grammatical errors — sees most Internet users simply hit delete. Still, an average of 10 Canadians each month continue to fall for it and get soaked for as much as hundreds of thousands of dollars.
June was a relatively slow month for victims of the letter scam in Canada, with four people reporting losses of a total of almost $73,000.
But in May, 11 Canadians fell for the letter scam and were taken for a total of almost $571,000, while a U.S. victim reported they lost $200,000 in a scam with Canadian links.
“Is it greed? I don’t think so. Is it pure ignorance? Maybe. Is it possible that the Canadian citizens are not well informed?” said Cpl. Louis Robertson, a spokesman for Phonebusters.
“Why does it work? I don’t know. I’ve been with the RCMP for 21 years and I’m still looking at the same email messages — and they still work.”
But the millions lost in letter scams are just a drop in the bucket compared to losses from identify theft and mass-marketing fraud, which covers a vast array of online and telephone scams. That includes bogus offers about investment opportunities, prizes and lottery winnings, and inheritance claims.
More than 1,000 Canadians contact Phonebusters every month after being victimized by identify theft and through June 30 of this year, almost 6,700 complained they’d lost about $5.2 million.
Last year, more than 11,000 victims reported more than $9.6 million in losses.
In 2008, about 57 per cent of the 14,201 victims of mass-marketing scams with Canadian connections were from other countries, while the percentage was about 67 per cent in 2007.
In the first six months of the year, Phonebusters has heard from more than 7,000 mass-marketing fraud victims, including 3,903 Canadians, with losses totaling almost $26.5 million.
And Nielsen-Jones said those numbers only scratch the surface, since authorities usually only hear from victims who have lost a lot of money. Many who get taken for $100 or less don’t bother reporting they’ve been scammed.
“I’d be willing to say you could take those numbers and multiply them by 10 in terms of the actual attempted victimizations,” he said.
“The truth is we believe that somewhere between five and 10 per cent of people who have been victimized, or almost victimized, phone into law enforcement.”
Usually authorities only track and investigate scams that involve larger losses but the Competition Bureau is currently looking into a phoney employment opportunity scam that may have defrauded around 10,000 people out of around $50.
“I don’t mean to demean (small) losses but we have bigger fish to fry. But when there’s that many victims, it’s time for law enforcement to step in,” Nielsen-Jones said.
For victims who call Phonebusters hoping they might get their money back, the answer isn’t reassuring.
“First of all, are we going to actually find the perpetrator, are we going to actually bring the perpetuator to justice, and is the court going to order restitution?” Nielsen-Jones said.
“We do the best we can but we don’t promise that we’re able to (recover money) as a sort of a normal course of events.”


Title insurer not obligated to cover all risks

by Bob Aaron

The problems caused by the strike of civic workers in Toronto last summer are now coming home to roost. Last June, John purchased a newly constructed $600,000 freehold townhouse in downtown Toronto.

When the transaction closed, city building inspectors were on strike and it was impossible for purchasers or their lawyers to determine whether or not occupancy had been granted by the city for newly built homes.

Keys to Home Ownership

John closed his purchase in the belief that any outstanding issues would eventually be resolved by the city and the builder; but that in any event he would be fully protected by the title insurance policy his lawyer arranged with Stewart Title.

In October, John decided to downsize and sold the townhouse with closing scheduled for mid-December. I was retained to represent him on the sale of the property.

When the lawyer for the purchasers checked with the city building department prior to closing, she discovered that five building permits were still outstanding, and that final occupancy had never been authorized.

Even though the original closing had taken place and title transferred, the builder had never contacted the city to finalize the permits for construction of several new townhouses and their fire, plumbing and electrical systems.

Understandably, the new buyers of John’s home refused to close with the permits outstanding.

Efforts to resolve the matter with the city prior to closing were unsuccessful since final inspections required considerable coordination among the owner, the city and the builder.

I contacted the lawyer for the builder, who contacted his client. The reply I received from the lawyer was not encouraging: “It is our clients’ position that they are not responsible for the signing off of the active permits.”

I was told the builder would not provide an undertaking to sign off the permits, and that it was not obligated to do so, but that it would follow through with the building department to see whether it could assist.

When I filed notice of a claim with Stewart Title, the response I received was even more discouraging.

Stephen Piper, a customer service representative with Stewart, wrote to advise that the policy John had purchased on closing provided coverage for any adverse circumstance affecting the land, which would have been disclosed by a search with the city building department before closing.

However, Piper pointed out there was no coverage for “risks” that were “agreed to” by the buyers.

Stewart’s position was that according to the terms of the agreement of purchase and sale with the builder, John was obligated to complete the purchase of the home, even if open permits existed on closing.

As a result, Stewart advised that “we do not believe the claim inquiry falls within the… policy coverage.”

Despite this, the company offered to provide coverage for the new purchaser if I personally accepted part of the risk involved. Needless to say, I was not prepared to accept Stewart’s onerous conditions.

(Full disclosure: I am an elected director of the Law Society of Upper Canada, which owns TitlePLUS, a competing title insurer. I have no role in its operation except to vote on approval of its parent company’s annual reports.)

At the very last minute on the day of closing, with the moving vans loaded and the engines idling, and despite the builder’s lack of cooperation and the denial of title insurance coverage to my client, some sort of agreement must have been arrived at among the buyers, the builder and Stewart Title (I was not involved in those negotiations), and the transaction closed.

The lesson that emerges from this true story is an important one for buyers of all homes whether new or resale: if a purchaser closes a transaction and is aware of a title defect, an encroachment, tax arrears or any other adverse circumstance, the title insurer is not obligated to provide coverage for any resulting losses.

 

Bob Aaron is a Toronto real estate lawyer. He can be reached by email at bob@aaron.ca, phone 416-364-9366 or fax 416-364-3818.
Visit the Toronto Star column archives at http://www.aaron.ca/columns for articles on this and other topics or his main webpage at www.aaron.ca.



Chinese drywall creating crisis in North American

by Bob Aaron

The issue of toxic Chinese drywall may well become the biggest environmental crisis to hit North American homeowners and builders in decades. The defective Chinese drywall emits toxic hydrogen sulphide, sulphur dioxide and other gases.

It is believed that humidity in the air causes the sulphur in the drywall to off-gas, or migrate into the indoor air. This creates a noxious odour, and can result in serious health conditions and illnesses, such as breathing problems, eye irritation, fatigue, dizziness, insomnia, sore throat, bloody nose, and headaches.
When the sulphide gas comes into contact with normal home humidity, it gives off a rotten egg smell, and begins to corrode any exposed copper or lead in the home. Affected homeowners have reported blackened and scorched wiring behind wall plugs and switch plates, and corroded evaporator coils on air conditioning units. Light bulbs and fixtures may also stop working.
Appliances and other electrical equipment may fail prematurely, and personal jewelery and silverware as well as the wiring in cable televisions and converters can turn black.
Hundreds of millions of sheets of the defective drywall were imported into the United States between 2001 and 2007. It has been reported in as many as 14 states, and may have been used in an estimated 100,000 renovated and newly-built homes, with up to 40,000 in Florida alone.
In addition, an estimated 929,000 square metres arrived in Canada through Vancouver in the same period.
Much of the product imported into Canada was used in the lower B.C. mainland, but some may have reached the Prairies and as far east as Toronto.
In addition to being used in new construction and renovations, a huge amount of the Chinese drywall was used to repair thousands of homes damaged by Hurricanes Katrina and Wilma in Louisiana, Mississippi, Florida, and Texas. Sadly, many will have to be rebuilt a second time.
One prevalent theory about the toxicity in the drywall is that it was manufactured in gypsum mines in China using fly ash, a by-product of coal-powered electrical generation. Coal fly ash can become airborne and emit toxic sulphur compounds.
(Coincidentally, defective fly ash was the critical ingredient in ready-mix concrete used in the crumbling foundations of hundreds of homes in Eastern Ontario. This resulted in 16 years of litigation, almost $20 million in damages and another $20 million in court costs.)
Several lawsuits and class actions, including one by a group of Florida homeowners, have been launched against German drywall company Knauf Gips KG, a Chinese subsidiary and a number of American home builders.
The Environmental Protection Agency, the federal Consumer Product Safety Commission and the Florida Department of Health in the United States are all investigating the extent of the problem.
In the United States House of Representatives, the Drywall Safety Act was introduced in April. Currently under study in a House committee, it would mandate a recall of drywall imported between 2004 and 2007.
Houses built or renovated with contaminated Chinese drywall cannot be repaired. The only possible fix for affected homes is to have the owners move out for several months, gut the house and rebuild the interior. Anything inside the house that may have been contaminated by the sulphur gases will also have to be destroyed and replaced.
Industry watchers have estimated that as few as three sheets of drywall in a house can be enough to contaminate it to the point of making it uninhabitable.
House insurance policies do not normally cover environmental issues, and there have been reports of some home insurers refusing to pay for replacement of drywall. In cases like these, homeowners could be facing financial ruin.
Thomas Martin, president of America’s Watchdog, says the crisis is “the worst case of sick houses in U.S. history.”
The full effect of the Chinese drywall crisis in Canada remains to be seen.
If you suspect you have this product in your home, consult an environmental engineer or qualified home inspector.



Bob Aaron is a Toronto real estate lawyer and board member of the Tarion Warranty Corp. He can be reached at bob@aaron.ca. His website: aaron.ca.

 


Lack of contract invites heartbreak

Lack of contract invites heartbreak.

Bob Aaron

Bob Aaron

For Ken and Lori Bryden, the climax of a sad and costly tale is set for Jan. 29; that’s the day the local sheriff in Brockville is slated to auction off their dream home-turned-nightmare.
They never even got to move in.

 

building a house

The saga began in 2002 when the family hired a close friend, Bob Pollard, to build a house for them on North Shore Rd. in Westport, Ont. Relying on goodwill rather than a solid contract and detailed plans, the parties agreed to build the 2,000-square-foot house for $200,000.

Excavation was completed and the footings poured in August 2002. But it wasn’t long before disagreements arose about alleged defects with the footings, foundation, dormer framing, porch roofline and other issues. All work stopped in December of that year.

In 2003, Pollard sued the Brydens claiming $81,000 for work and materials supplied to the house, and the Brydens counterclaimed for $249,070, the amount they wanted to correct deficiencies and complete construction.

A seven-day trial took place last January before Justice Kenneth E. Pedlar in Brockville. After reviewing the evidence, the judge awarded the builder $78,000 for work performed, despite the owners’ claim that the work was defective.

In a 6,300-word decision, the judge ruled that a number of construction matters were incomplete and needed remedial work, but Pollard was entitled to be paid for work done to the date building stopped.

According to a statement issued recently by the Brydens, the former chief building official of the Township of Rideau Lakes declared in 2002 that the house met all building code requirements while it was under construction. The Brydens say he was wrong and recently commissioned four engineering reports that indicate significant deficiencies with the structure.

Based on those reports, the house is now subject to an Order to Comply, a Stop Work Order, an Unsafe Order and an Order Not to Occupy, all issued by the new chief building official of the township.

Today, the Brydens face a judgment against them for damages and costs totalling about $120,000, plus $300,000 or so to finish the house – on top of their lawyer’s bills. For five years they’ve paid taxes and a mortgage on an empty house, hoping for help from local and provincial politicians.

No assistance is available from the Tarion Warranty Corp. Tarion spokesman Robert Mitchell says there are two kinds of new home warranty coverage relevant to cases like this, where a property owner hires a contractor to build a house.

Financial loss protection is available when homeowners advance money to a builder who reneges on the contract, leaving them with less than they paid for. This wasn’t available to the Brydens, Mitchell says, because the court and the Licence Appeal Tribunal ruled “the value of the work done by the builder exceeded what (the Brydens) had paid” and, as a result, “the Brydens did not suffer any financial loss.”

Tarion’s construction coverage is not available to the Brydens until the house is finished. Under the governing legislation, an incomplete contract home is ineligible for the warranty until the construction contract is “substantially performed,” and the house is occupied.

In the fall of 2005, Pollard was convicted in provincial court and fined $750 for failing to enrol the home under the Tarion warranty program.

For now, the house is incomplete and exposed to the elements. The outstanding municipal orders will not permit occupancy until the problems identified by the engineers have been rectified.

To collect the money owed to him, Pollard has obtained a writ of seizure and sale. Acting on the writ, the sheriff will auction off the Bryden’s equity in the property.

The lesson to be learned from this tale is to never retain a contractor to build or even renovate a home without having a full set of construction plans prepared by an architect or engineer, and a detailed contract. Standard industry template contracts are available from the Canadian Construction Documents Committee (www.ccdc.org).

I also recommend hiring an architect or other professional to monitor ongoing construction.


Bob Aaron is a Toronto real estate lawyer whose column appears Saturdays. He can be reached at bob@aaron.ca. Visit his website at aaron.ca.


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Title insurer not obligated to cover all risks

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Lack of contract invites heartbreak

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Canadians keep falling for Nigerian letter scam

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